Problem:
In complex or cross-functional workflows, delays and idle time often go unnoticed until they become costly. It’s difficult to pinpoint where exactly the problem is — or how long it’s been happening.
In complex or cross-functional workflows, delays and idle time often go unnoticed until they become costly. It’s difficult to pinpoint where exactly the problem is — or how long it’s been happening.
This system tracks how long each step of a process takes across departments. When activity stalls or handoffs are delayed, it flags the bottleneck and quantifies its impact on the overall lead time.